This Privacy Policy (“Privacy Policy”) explains how elitepodium.store (“elitepodium.store”, “we”, “us” or “our”) collects, uses, shares, and protects the Personal Information you provide when you use our website (the “Site”) and any related services (collectively, the “Service”). By accessing or using our Service, you agree to the practices in this policy. If you do not agree, please do not use the Site.
Children’s Privacy
We do not knowingly collect Personal Information from children under 13. If we discover that such information has been collected, it will be deleted promptly. If you believe a child under 13 may have provided personal info, contact us at support@elitepodium.store.
Information We Collect
Personal Information: name; email address; phone number; billing/shipping addresses; payment details; order history; product preferences; account credentials when you register.
General / Technical Information: IP address; browser type and version; device information (type, operating system); date/time stamps of access; pages visited; referral source; cookies and tracking technologies.
Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar technologies. These help us remember your preferences, improve site functionality, analyze usage patterns, detect fraud, and provide personalized experiences. You can disable cookies via browser settings, though parts of the Site may not function properly without them.
How We Use Your Information
We use your information to:
Process and fulfill orders (including shipping, returns, refunds).
Communicate with you about transactions, updates, support.
Improve and personalize your shopping experience and our Site content.
Send promotional messages and marketing (if you opt in).
Prevent fraud, abuse, and ensure security.
Comply with legal obligations and resolve disputes.
Sharing Your Information
We may share your Personal Information with:
Payment processors, delivery services, suppliers necessary to fulfill your order.
Third-party service providers assisting in email, marketing, customer support, analytics.
Law enforcement or governmental authorities when required by law.
We do not sell or rent your personal information to unrelated third parties.
Data Retention
We retain your Personal Information as long as needed for the purposes outlined above (for example, for record keeping, resolving disputes, or compliance with legal obligations). When no longer needed, info is securely deleted or anonymized.
Account Deletion
You may request deletion of your account and associated personal data by contacting us at support@elitepodium.store. After verifying identity, we will act to remove or anonymize your data as permitted by law.
Security
We employ reasonable physical, administrative, and technical measures to protect your information against unauthorized access, disclosure or destruction. However, no system is 100% secure; use of the internet involves risks.
Your Rights
Depending on your location, you may have rights such as:
Accessing your personal data.
Correcting incomplete or inaccurate data.
Deleting your data.
Withdrawing consent for certain processing.
Opting out of marketing communications.
If you wish to exercise any of these rights, contact us at support@elitepodium.store.